Call Center

We offer a full range of call center services tailored to your business. Personalized Communications presents the most progressive solutions available.

You market niche is important. Therefore, not all businesses are alike. That is why we don’t take a one size fits all approach. We customize your account to your business.

Whether you are looking for first level of help desk support, catalog sales, web based customer service or voice mail with a twist; our call center functions accommodate your business model.

Services Include:

• Alarm Notification Monitoring
• Appointment Scheduling and Confirmation
• Customer Service
• Dealer Locate Services
• Emergency and Service Dispatch
• Employee Attendance Line
• Event Registration
• Help Desk
• Order Entry
• Receptionist
• Survey Hotline
• Voicemail Web Chat

Directly connect to your customer based on protocol you set. We offer scripted messaging and integration with various CRM systems such as Salesforce.com, Corrigo and Freedom ByDesign.

Our service is backed up by disaster preparedness to ensure you are always in business.

The possibilities are endless. Call us today at 1-800-818-8998 to learn more about how Personalized Communications is here for you.